Frequently Asked Questions

Yes. Every room is 20% off our published rate when you book here, and signing in takes another 5% off. Our Best Rate Guarantee covers the rest: if you find the same stay for less elsewhere, we match it.

You pay online when you book, by UPI, debit or credit card (Visa, Mastercard, RuPay) or net banking, through our secure payment partners. Your booking is confirmed as soon as the payment goes through, and the confirmation reaches you by email and WhatsApp.

For stays of 2 nights or more booked at least 48 hours ahead, you can pay just the first night online to reserve and the rest at the hotel at check-in (cash, card or UPI) — the option appears at checkout. On busy dates, or with a voucher or rewards credit, the stay is paid in full online. If you cancel up to 48 hours before check-in, the first night is refunded less the bank fee; after that it is kept.

Room prices are shown before GST, with the GST amount right next to them and the full total before you pay — nothing is added later. GST is 5% on rooms up to ₹7,500 a night and 18% above that.

Yes. Enter your company's GSTIN and name in the guest details step while booking, and the invoice is issued to the company.

You choose. Each room shows a Room Only price and, where the hotel serves breakfast, a Room + Breakfast price. You can also pay for breakfast at the restaurant during your stay.

Please call or WhatsApp us with your booking reference. We'll move your stay if rooms are available on the new dates; any difference in price is settled at the time.

Cancel up to 48 hours before the check-in time and the amount you paid is refunded, less a bank and processing fee of at most 4%. Within 48 hours of check-in, the first night is charged and the rest refunded, less the same fee. If you don't arrive and haven't cancelled, nothing is refunded. Vouchers used on a booking are not returned if it is cancelled.

Yes, and it's the better deal: the full amount comes back as a KR Inn stay voucher with no bank fee deducted, valid for 6 months at any of our hotels.

Use the cancel option in My Bookings or on your booking page (the link is in your confirmation email). You can request a cancellation until the check-in time on your arrival day. Refunds take 5–7 working days to process and go back to your original payment method.

Check-in is from 2:00 PM and check-out by 11:00 AM at most of our hotels. Each hotel's page shows its exact times.

If you booked directly on krinn.in, early check-in or late check-out is complimentary, subject to availability on the day — ask the front desk. For a guaranteed early arrival, contact the hotel in advance.

Every adult guest needs a valid government-issued photo ID: Aadhaar, passport, voter ID or driving licence. Foreign nationals must show their passport and visa. The guest checking in must be at least 18.

Yes. After booking you can complete web check-in from My Bookings — add your guests and ID details in advance and spend less time at the front desk.

Children under 12 stay free when they share the existing bed with paying adults; an extra mattress is charged as per the room type. Guests aged 12 and above count as adults when you book.

Parking is complimentary for registered guests wherever the hotel has it. Vehicles are parked at the owner's risk.

Yes, WiFi is complimentary for all registered guests.

For the safety of all guests, visitors are not allowed in guest rooms. You can meet them in the lobby or restaurant.

All our hotels are smoke-free inside, including rooms. Smoking areas are provided outside the buildings.

Yes. KR Inn Narasapura and KR Inn Krishnarajapuram have banquet and conference halls. Send us your date and guest count from the Events page and our team will get back with a quote.

For more rooms than the website offers, or long corporate stays, contact our sales team — we'll put together a group rate.