KR Inn Rewards

Programme terms

KR Inn Rewards is free to join: every guest with an account on our website is a member. Members earn credit in Indian Rupees on their own stays booked on our website and can use it on later bookings on our website.

• Earning: credit is worked out on the room charge you paid (after offers and credit used, before GST) at rates we set for each tier. Higher tiers earn more. Credit is earned only on your own personal stays booked on our website while signed in, or with the e-mail address of your verified account.
• What does not earn: stays booked for someone else, bookings made with a company GSTIN or billed to a company, and bookings made through travel agents, online travel sites, corporate agreements or at the hotel.
• When credit is added: after you check out and the hotel confirms your stay, usually within 1 day of check-out. Credit is for the rooms and nights actually used; cancelled bookings and no-shows do not earn. If the details at the hotel differ from your booking (for example another guest's name, or billing to a company), the credit is held until we have checked it.
• Welcome bonus: ₹250 is added once per person, with your first completed stay.
• Milestone bonus: ₹500 is added each time the nights you stayed in a calendar year pass 35, 45, 55 and so on (every 10 nights beyond 25), with the stay that passes it.
• Tiers are based on the nights or the stays (bookings) you completed on website bookings in the last 12 months, whichever reaches a tier first, and are reviewed every time credit is added.
• Hotel perks: the hotel perks of your tier are given at KR inn Narasapura, KR inn Krishnarajapuram and KR inn Manyata Horamavu, on your own stays booked on our website while signed in (not on stays booked for someone else or with a company GSTIN). They are fixed by your tier when you book. Complimentary breakfast is for the number of guests stated, in the member's own room (one room per booking), each morning of the stay; breakfast for other rooms or more guests can be bought at the hotel. Guaranteed late checkout is to the time stated. Upgrades depend on the rooms free on the day. Perks have no cash value.
• Using credit: sign in and keep "Use my credit" ticked at payment (untick it to save your credit). Credit is taken off the room charge before GST, up to a limit per booking, or all of it when your credit covers the whole room charge, when at least ₹100 can be used. Credit can be used at any of our hotels, wherever it was earned. The amount is shown before you pay.
• Cancellations: if a booking paid partly with credit is cancelled, credit comes back in the same share as any money refunded, and keeps its original expiry date (with at least 14 days to use it). Credit already earned on a booking that is later cancelled or refunded is taken back.
• Expiry: each credit expires 12 months after it is added. Credit used is taken from the credit that expires soonest.
• Credit has no cash value. It cannot be exchanged for cash, transferred to another person, or used for food, beverages or other charges at the hotel.
• Perks marked "when available" or "when a better room is free" depend on the hotel's occupancy on the day and are not guaranteed.
• We may correct credit added in error, and may hold or remove credit, or close the membership, of anyone who misuses the programme — for example booking on behalf of others as a business. We may change the programme, including its rates and tiers; changes apply to stays booked after they are published here.
• If we pause the programme, earning and spending stop until it restarts, and the expiry dates of your credit move back by the length of the pause.

These terms form part of our Terms & Conditions.